FAQ

SOLA WOOD FLOWERS

Sola wood flowers are handmade from the Shola plant. They are a natural and sustainable product that is 100% biodegradable. With proper care sola wood flowers can last forever. Sola wood flowers are sturdy but will be damaged with rough handling. They should be kept in a cool, dry area, and away from direct sunlight. You can scent them by placing a few drops of an oil-based scent on the back of the flower. The fragrance will gradually fade.

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SHIPPING & DELIVERY
Shipping is included in the price of the item. Once you place your order, it typically takes 2-3 business days for processing and an additional 3-5 business days for delivery.  Contact me for more information.
 
EASY RETURNS 
I want you to be completely satisfied with your purchase. If for any reason you are not, I will only accept returns on items within 21 days of purchase. To initiate a return, please contact me for instructions. Any refunds will be in the form of a store credit gift card at A Small Shop of Flowers. 

TRACKING YOUR ORDER
Once your order is processed and shipped, I will send you a tracking number via email. You can use this number to track your package on my website or through the carrier's website.
 
100% SECURE ORDERING
I take the security of your personal information seriously. My website uses industry standard encryption to protect your data. I personally do not store any credit card information.
 
PRIVACY POLICY
I respect your privacy and am committed to protecting your personal information.